:root{--bg-primary:#0a0f1d;--bg-secondary:#111827;--bg-card:#1f293d;--bg-card-hover:#28354f;--border-color:#2e3c54;--border-accent:#3b82f633;--text-primary:#f1f5f9;--text-secondary:#94a3b8;--text-muted:#64748b;--accent-emerald:#10b981;--accent-emerald-glow:rgba(16,185,129,.2);--accent-blue:#3b82f6;--accent-amber:#f59e0b;--accent-rose:#f43f5e;--accent-purple:#a855f7;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--shadow-main:0 10px 30px -5px rgba(0,0,0,.5);--font-sans:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-primary);color:var(--text-primary);min-height:100vh;display:flex;flex-direction:column;overflow-x:hidden}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:var(--bg-primary)}::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}@keyframes fadeIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes pulseGlow{0%,to{opacity:1;transform:scale(1)}50%{opacity:.6;transform:scale(1.05)}}.animate-fade-in{animation:fadeIn .25s ease-out forwards}.animate-pulse-glow{animation:pulseGlow 2s ease-in-out infinite}@keyframes typingBounce{0%,80%,to{transform:translateY(0);opacity:.35}40%{transform:translateY(-6px);opacity:1}}.typing-dot{width:7px;height:7px;border-radius:50%;background-color:#34d399;display:inline-block;animation:typingBounce 1.2s ease-in-out infinite both}.typing-dot:first-child{animation-delay:-.32s}.typing-dot:nth-child(2){animation-delay:-.16s}.typing-dot:nth-child(3){animation-delay:0s}.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 8px;font-size:.75rem;font-weight:600;border-radius:9999px;letter-spacing:.025em;text-transform:uppercase}.badge-supervisor{background:rgba(59,130,246,.15);color:#60a5fa;border:1px solid rgba(59,130,246,.3)}.badge-knowledge{background:rgba(16,185,129,.15);color:#34d399;border:1px solid rgba(16,185,129,.3)}.badge-appointment{background:rgba(168,85,247,.15);color:#c084fc;border:1px solid rgba(168,85,247,.3)}.badge-followup{background:rgba(245,158,11,.15);color:#fbbf24;border:1px solid rgba(245,158,11,.3)}.badge-escalation{background:rgba(244,63,94,.15);color:#fb7185;border:1px solid rgba(244,63,94,.3)}